At Jettparks, we strive to ensure that your order is processed and shipped efficiently. This Shipping Information outlines the policies and procedures regarding shipping for all orders placed on jettparks.com.

Processing Time

Order Processing: Orders are processed within 2-3 business days, excluding weekends and holidays. You will receive an email notification once your order has been processed and is ready for shipment.

Order Verification: All orders are subject to verification, which may take additional time if the information provided is not accurate or if additional documentation is required.

Shipping Methods and Delivery Times

Standard Shipping: Our standard shipping method typically takes 5-7 business days for delivery. Please note that delivery times may vary based on your location and external factors such as weather conditions or carrier delays.

Expedited Shipping: For faster delivery, we offer expedited shipping options. Expedited orders are typically delivered within 2-3 business days. Additional charges apply for expedited shipping, which will be calculated at checkout.

International Shipping: We offer international shipping to select countries. Delivery times for international orders vary based on the destination. Please allow up to 14-21 business days for delivery. International customers are responsible for any customs duties, taxes, or fees imposed by their country.

Shipping Rates

Domestic Shipping: Shipping rates for domestic orders are calculated based on the total weight of the order and the selected shipping method. The exact shipping cost will be displayed at checkout.

International Shipping: International shipping rates are calculated based on the destination country and the total weight of the order. The exact shipping cost will be displayed at checkout.

Tracking Your Order

Tracking Information: Once your order has been shipped, you will receive an email notification with tracking information. You can use this information to monitor the status and location of your package.

Tracking Updates: Please allow up to 24 hours for the tracking information to be updated in the carrier’s system. If you do not receive a tracking email, please check your spam/junk folder or contact our customer support team at customersupport@jettparks.com.

Shipping Restrictions

PO Boxes: We do not ship to P.O. boxes. Please provide a physical address for delivery to ensure that your order can be processed and shipped without delays.

Restricted Items: Some items may be restricted for shipment to certain locations due to local laws and regulations. If your order includes a restricted item, we will contact you to discuss alternative shipping options.

Lost or Damaged Packages

Lost Packages: If your package is lost in transit, please contact our customer support team at customersupport@jettparks.com. We will work with the carrier to locate your package and provide a resolution.

Damaged Packages: If your package arrives damaged, please take photos of the damage and contact our customer support team immediately. We will assist you in filing a claim with the carrier and provide a replacement or refund as necessary.

Changes to Your Order

Address Changes: If you need to change the shipping address for your order, please contact us as soon as possible. Once the order has been shipped, we cannot change the address.

Order Cancellations: If you wish to cancel your order, please contact us immediately. Orders cannot be canceled once they have been shipped.

Contact Us

For more information about our Shipping Information, please contact us at:

Email: customersupport@jettparks.com